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4. VCT – Electronics – the +ve

Easy to steal but also …. easy to track.

Not something to be publicised but … I have recently had discussions with a company that tracks cars – and uses [redcated]. Perhaps the manufacturers are not as thoughtless as the Police make out.

To an extent, we can act reasonably fast on theft reports but as loss adjusters, we more often receive the claims a few days down the line, and then we hit a quagmire of bureaucracy, which appears to protect the guilty with GDPR, as an example, being cited.

It should not be hard to confirm there is a genuine, reasonable interest if a VRM is recorded on a public register as ‘stolen’, but will data controllers listen to such arguments? 

A southern counties constabulary recently referred to their own staff as ‘jobsworths’ i.e. it is more than my job’s worth to … do anything! Easier to say ‘no’.

The police conduct may have a lot to do with limited resources. But is it not common sense that if you are unable to address a recognised problem, to seek assistance from those stakeholders with a vested interest? The obvious candidates are insurance companies and their appointed loss adjusters. Then there are those entities which might be subject to potential fraud, such as finance companies.  It is not simply a matter of blaming the car manufacturers.  

The moment the LoS report hits the PNC, someone should be contacting the manufacturer, there should be SPoC’s for information about the tracking, an electronic process should click in immediately and be available to all parties with a vested interest (apart from the criminals!). 

The above is common sense. 


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