Which? … What?
Criticism of car insurers who are ‘generally more reliable than other sectors for accepting customer claims: data from the Financial Conduct Authority (FCA) found that car insurers accepted 99 per cent of claims last year’, appears misplaced
The Which? report can be accessed here with comments about:
- Delays – one of the main complaints
- Settlement value
- Regular communication, updates
- Efficiency
It is unfortunate that the substantial positives reflected in the likes of ‘HELP!‘ are overlooked.
