09/02/2026:
Thank you for your complaint and supporting information about the above
public authority’s handling of your request for information.
Your complaint is now eligible for investigation. We will allocate it to a
case officer as soon as we can. The focus of their investigation will be to
determine whether the public authority handled your request in
accordance with the legislation.
The ICO is receiving record volumes of complaints and is currently
assigning cases for investigation approximately seven months after their
date of initial receipt. We are working hard to reduce this timeframe.
If you wish to send us any further information or comments in the
meantime, please quote the reference number at the top of this
correspondence.
Once a case officer is assigned and has concluded their investigation, they
will inform you of their decision